ChatGPT Business Profile Services
On November 10, 2026, OpenAI launched Businesses in ChatGPT in beta, and businesses can now claim a verified profile inside ChatGPT. Our ChatGPT business profile services handle the claim, the verification steps, the profile setup, and the monthly monitoring, so ChatGPT shows the right facts about your business. Claiming does not buy better placement, and we will not pretend it does.
The Problem
When someone asks ChatGPT for a recommendation, it answers with a short list of names, not ten blue links. Until now, ChatGPT built its picture of your business from whatever it could find: your website, directories, reviews, and old articles. If your hours changed, you moved, or you changed a policy, ChatGPT could keep repeating the old facts, and you had no way to correct them and no dashboard to check.
Claiming a profile fixes the correction part, but the process has gates. OpenAI approves the claim first, then requires an identity check with Persona before you can edit anything, see insights, or build an agent. Local stores and restaurants can currently claim only an existing US listing. And the terms you accept on the first screen deserve a careful read. Most owners need a guide for the first pass, not a sales pitch.
What is included in our ChatGPT business profile services?
Eligibility and listing check
We start by checking whether ChatGPT already shows your business and whether you can claim it today. Online businesses with a website can usually claim or add a profile. Local stores and restaurants can currently claim only an existing US listing. You get an honest answer before any work starts.
Claim and verification guidance
We walk you through both gates: the claim itself, verified by business phone, business email, a DNS TXT record, or a Shopify store, and the Persona identity check that unlocks editing, insights, and agents. The Persona step needs a government-issued ID and proof of authority, and the owner or an authorized representative must complete it personally. We prepare every document and record in advance.
Profile setup and optimization
Once verification is approved, we fill in every field: website, description, category, logo, cover photo, and delivery and return policies. Your name, address, phone, hours, and website match your Google Business Profile and your website exactly, because AI assistants cross-check sources and mismatches make every source harder to trust.
Product feed setup
If you sell products, we connect a product feed with current prices and availability, either as a CSV upload or through your Shopify store. ChatGPT can use that feed to answer shopper questions directly. Connecting a feed does not guarantee ChatGPT recommends your products, and we say so plainly.
Business Agent setup
Eligible US ecommerce and online service businesses can publish a Business Agent, a labeled chat that answers customer questions from your own product and policy information. We draft the instructions, test the answers against real customer questions, and review the agent with you before it goes live.
Insights monitoring
Each month, we review your Business Hub numbers: mentions, website clicks, and discovery topics over the past 28 days. We turn the topics into content actions for your website, so the questions customers ask become pages that answer them. Blank metrics are reported honestly: a blank can mean the reporting threshold, not zero activity.
Google Business Profile alignment
Your ChatGPT profile and your Google Business Profile are two records of the same truth, and neither feeds the other automatically. We keep both sharp and consistent, as part of our local SEO services. For the wider AI-search picture, see our AI search optimization and generative engine optimization services, and our guide to ChatGPT SEO.
How We Work
Free audit
We check how ChatGPT and Google describe your business today, whether a listing already exists, and what is wrong. You get the findings before any commitment.
Claim and verify
You claim the business and complete the Persona check with our guidance and prepared documents. Then you grant us agency access in Business Hub through our own ChatGPT account.
Optimize and launch
We complete the profile, match every detail to your website and Google Business Profile, connect a product feed if you sell online, and set up a Business Agent if you qualify.
Monitor and improve
We review insights monthly, track discovery topics, and keep the profile current as your business changes. Reports show the real numbers, including blanks.
FAQs
Do you claim the profile for me?
No, and nobody else can either. OpenAI requires the owner or an authorized representative to claim the business and pass the Persona identity check with a government-issued ID. We prepare everything, guide you through both steps, and then manage the profile through agency access you grant us in Business Hub.
Will this make ChatGPT recommend my business more?
No, not directly. OpenAI states that claiming does not guarantee increased visibility and does not change how often ChatGPT recommends a business. What our work does is make sure the facts ChatGPT uses are correct and current, so answers about your business stop repeating old information.
What does the service cost?
Every engagement starts with a free SEO audit, and pricing follows the scope of work. Our published packages are Starter $150, Growth $280, and Scale/AI-First $799, scoped after the audit. The audit itself is free, and you will know the price before any work starts.
How long does verification take?
It depends on OpenAI’s review, which varies, plus DNS propagation if you verify by domain. Some claims clear the same day; others take longer. We prepare the DNS record and the Persona documents in advance so nothing waits on us, but no one can rush OpenAI’s decision.
My shop is outside the US. Can you still help?
We check eligibility first. Local stores and restaurants can currently claim only an existing US listing, so a shop outside the US may have to wait for OpenAI to expand access. Meanwhile, we strengthen the sources ChatGPT reads today: your website, Google Business Profile, and directory listings.
Get your free SEO audit.
Start with a free SEO audit to see whether our ChatGPT business profile services fit your business. We will check how ChatGPT and Google see your business today and tell you whether you can claim a profile now. Questions first? Contact Rank OG or see our pricing.